Refund Policy
At The Dads Company, we value customer satisfaction and strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
Returns & Refunds
- You can return your purchase within 7 days from the date of delivery for a full refund or exchange.
- The item must be unused, in its original packaging, and in the same condition as received.
- Refunds will be processed back to your original payment method within 5-7 business days after the return is approved.
How to Initiate a Return?
- Contact our customer support team via email at enterprisemoda@gmail.com or through our website live chat during business hours.
- Provide your order details and reason for the return.
- Our team will guide you through the return process, including the return shipping instructions.
Order Cancellation & Modifications
- We process orders quickly to ensure fast delivery. If you wish to cancel or modify your order, please contact us immediately through our website live chat.
- If your order has already been shipped, cancellation may not be possible. In such cases, you can proceed with a return once you receive the item.
For any further assistance, feel free to reach out to our customer support team. We’re here to help!